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Shipping Policy
Expert Guidance
If you need further assistance
regarding any of our products or
services, call our Customer
Support Team on our Phone No;
213-614-8614
or
Email to : support@annakentjewelry.com
8 am - 4 pm PST Monday - Friday
All jewelry items purchased from us will be shipped by FedEx®, our exclusive shipping carrier. By using FedEx® shipments can be tracked online, and will arrive on-time at their destinations.
Our products will be shipped only to addresses in the United States. Please note that FedEx® will not ship to PO Boxes. Therefore, you must provide us with an actual address for us to have your order shipped to.

All orders are eligible for free shipping.

Shipping Rates
Your Order Included Free Shipping Shipping Upgrade Options
Less than USD$ 250 Free FedEx® Ground FedEx® 2Day - USD$ 9.99

FedEx® Priority
Overnight - USD$ 14.99
Between USD$ 250 and USD$ 1000 Free FedEx® 2Day FedEx® Priority
Overnight - USD$ 14.99
Over USD$ 1000
Free FedEx® Priority
Overnight

 

On every Product detail page, you will notice an approximate number of days required to process your order. Your order will ship within the mentioned period.

Depending on the value of your order your shipment will take between one to six business days to arrive.

- If your order is being shipped by FedEx® Ground it will take between one to six days to arrive after it has been shipped.

- Shipments send via FedEx® Priority Overnight or 2Days delivery service usually arrive within 24-48 hours of being shipped (excluding Saturday and Sunday)

Track Your Shipment
All our products are shipped
by FedEx®. This ensures all
packages can be easily tracked. 
Online tracking numbers are
available under
the Shipping Status of
My account
Click here to know your shipping status
or
Email :support@annakentjewelry.com for more details.
How do I upgrade my shipping option?
Your order delivery method is determined by the value of your order. However if an upgraded shipping option applies to your order value, you may upgrade to a higher option in the order review page during the checkout process.
Shipping to an alternate address
We will ship to an alternate address only if you choose to pay using direct wire transfer. When you choose bank transfer as the payment option during the checkout process you will be given the option to ship to an alternative address.
Signature Requirement

Please note that all shipments need a signature for delivery regardless of any waivers you may have given Fedex®. Please contact our customer support staff, at 213-614-8614 , in case you are
unable to meet this requirement. In the event that you are unable to meet this requirement please contact our Customer Support Team on support@annakentjewelry.com. Alternatively, you may call on 213-614-8614.

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